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Time Zone customisation is now available for all clients on our Standard and Exclusive service levels.
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Websites that make use of frames and I-frames can now monitor nested frames by simply monitoring the parent url.
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Customers who don't want to be alerted to momentary glitches can specify a re-test delay of their choice.
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| Date: Saturday, November 22, 2008 |
| Website tests in the last week: |
| 1082101 |
| Errors detected in the last week: |
| 25828 |
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SUPPORT
Our support personnel are here to ensure that you get the most out of our services and to help you maximise your web service uptime. |
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We at PERISCOPE IT® understand that customer service and support are essential to the nature of the service we provide. We have had extensive experience in resolving web delivery problems and are here, at your service, waiting to help you maximise your web service uptime.
If you need assistance with anything at any time please feel free to contact our support department using the contact details below.
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United Kingdom:
email:
support@periscopeit.com
tel: +44 (0) 845 644 9356
address:
2nd Floor Devlin House
36 St George Street
Mayfair
London
W1S 2FW
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South Africa:
email:
support@periscopeit.com
tel: +27 (0) 82 787 7655
address:
19 Escombe Avenue
Parktown
Johannesburg
2193
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| pricing |
free trials |
standard pricing for all types of monitoring,
discounts for bulk purchases, discounts for advance payments, discounts for automated payments |
30 day free trials,
trials are fully functional,
trial account tests are run at five minute intervals,
unlimited email and SMS notifications |
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| An Excellent Service |
| I'd just like to say how impressed we've been with your service. It does just what we need without fuss or confusion - it's hard to see how it could be improved. |
Neil Martin, United Kingdom
May 2008 |
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| Great Value |
| Considering how much being notified as soon as a problem occurs has saved us over the last 12 months, £144 a year is great value! |
Paul Hardy, United Kingdom
January 2008 |
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| Saved £££'s in lost sales |
| A relatively small spend on monitoring has saved me £££'s on missed sales and on potentially changing hosting arrangements unnecessarily. |
Glyn Dore, United Kingdom
April 2008 |
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| Impressive Support |
| I have to say I am very impressed with the level of support you have provided and your willingness to assist in resolving problems. |
Richard Etheridge
United Kingdom
July 2008 |
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| Increased Uptime |
| Thanks to Periscope IT's website monitoring services we have increased our website's uptime from 97% to 99.9%, with a resulting 5% increase in net profits. |
David Pope, South Africa
January 2008 |
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| Helpful Reports |
| Your reports are very helpful to send to my service provider as they claim to have a 99% uptime :) |
Juan Bird, United Kingdom
October 2007
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| Outstanding, Incredibly Useful |
| I've found the support from Periscope IT to be outstanding and the service incredibly useful. I would recommend it to anyone who wants to monitor their web sites. |
Rob Valentine, South Africa
May 2008 |
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