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Bad online experiences deter the over-30s | | 2008/11/06 | | Internet users over the age of 30 are put off from using online services by bad experiences when on the internet, it has been claimed.
Industry expert Ben Camm-Jones, news editor at Web-User Magazine, said "technical issues" are creating barriers for internet users age 30 and above.
Mr Camm-Jones said: "Broadband connections in the UK vary in terms of speed and quality and it is easy to imagine older people, unfamiliar with the technology, being put off doing it if they have a bad experience the first time."
This highlights the need for effective UK uptime monitoring in order to ensure as many users find websites responsive and are not put off by slow download speeds and poor website reliability, for example.
A survey conducted by ABI Research earlier this year found that technology use can be influenced by the age of the user.
The results of the research found that downloading is chiefly a preserve of internet users under 30, suggesting that the experiences Mr Camm-Jones describes are still acting prohibitively when it comes to this demographic of society. |
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