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Cheap flight deal crashes Jetstar's website | | 2009/08/21 | | An unprecedented level of web traffic brought Jetstar's website to a grinding halt yesterday.
The firm had just introduced a new range of cheap flights from Sydney to Melbourne and hundreds of travellers logged on to snap up the limited number of tickets.
But by 10:30 local time just half of the 10,000 seats available were sold as users brought the website down – something which could have been avoided with the help of website monitoring services.
"We have had a high demand for the $19.99 seats for the new Melbourne to Sydney route," a Jetstar spokeswoman said.
"Jetstar encourages passengers to be patient until the technical difficulties are resolved," she added.
Jetstar chief executive officer Bruce Buchanan announced the launch of the five services from Melbourne to Sydney – which is Australia's busiest business and leisure route.
Earlier this month, PayPal suffered a major global website outage which lasted for four hours.
It was caused by a network hardware failure. |
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