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Gmail outage caused by heavy usage | | 2009/09/29 | | Google's internet outage was caused by increased traffic levels that resulted from a change to the system code.
The company was also hit by higher than normal traffic for its contacts service and suffered other data centre issues.
Highlighted in a report published by Google, the findings followed a thorough investigation and review.
"The engineering team has determined that the root cause of the contacts issue was a high load on the service," the report said.
Affecting the company's Google Apps and Google Talk accounts, some users were left without email services for almost 24 hours, however the majority of users did not experience problems for this long.
Google also suffered a hit on its world-wide news aggregation service, Google News.
When questioned by Computer World, Chris Gaither, a spokesperson for the firm, did not make clear what had caused the outage – something which could have been avoided with the use of website monitoring services. |
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