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New Gmail account problems | | 2009/03/10 | | Users of Gmail have been faced with new difficulties accessing their inboxes this week.
After Google's email service was subject last month to a website outage – which can sometimes be avoided with the use of a website monitoring service – now the problem lies with reading messages.
A group of users are reported to have had problems with logging on to their accounts once the Gmail homepage appears.
A Google spokesman said in a statement: "We're aware of a problem with Gmail affecting a small subset of users.
"The affected users are having difficulty accessing their accounts. The team is working as quickly as they can to resolve the problem."
In February, a Gmail website crash left millions of email account holders without access to their emails.
Although the cause of the initial outage was said to be a technical error, high volumes of traffic can sometimes lead to website crashes – as was the case with the Transport for London homepage this year – and can be dealt with by adequate website load testing services.
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