|
|
Unplanned outage causes 'significant cost' | | 2009/05/29 | | Unplanned system downtime has become "unacceptable" in today's always-on, multi-channel business climate, according to one expert.
Duncan Harvey, director of business development EMEA at GoldenGate Software, says zero-downtime of business-critical systems is essential for retaining customers and maintaining financial controls.
Writing for Continuity Central, Mr Harvey says: "Unplanned outage represents significant tangible cost to a business.
"When the focus is on retaining customers and building loyalty, delivering zero or near-zero downtime - especially during migration projects - is now a business imperative."
He also cites research by Warwick Business School in 2008, which found that downtimes can cost up to £350,000 for big global players such as Google.
Website monitoring services and load testing are just some of the techniques employed by businesses to mitigate against such costs.
Recently, Google was hit by a wide-scale outage that left millions unable to access Google News, the homepage and Gmail.
 |
ALL RELATED ARTICLESAll Internet Outages news
| | | RECENT RELATED ARTICLES | | Online Shakespeare game attracts 22 million players - 2010/02/05 An online Shakespeare game has attracted 22 million players worldwide, becoming an instant success. ... | | | | Hacked navy site aims to be back online soon - 2010/02/04 A navy website that was taken offline after it was hacked should be back up and running within two weeks. ... | | | | Hacker attack takes Russian newspaper offline for days - 2010/02/03 One of Russia's highest profile newspapers has been experiencing six days of downtime due to a hacker attack. ... | | | | Bank of America site suffers downtime - 2010/02/02 The website for the Bank of America (BOA) has suffered downtime, with visitors experiencing a long load time and then receiving a message saying "Page not available". ... | | | | Australian educational website experiences technical difficulties - 2010/01/29 The Australian federal government's controversial website My School experienced technical difficulties on the first day it went live. ... | | |
|
|
|
