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Virgin Media suffers internet outage | | 2009/10/01 | | Internet service provider (ISP) Virgin Media has suffered a major outage with some people kept offline for as long as 24 hours.
The ISP was experiencing problems on Tuesday (September 29th) and they continued into yesterday.
The outage affected people's email and broadband accounts.
A spokesperson for Virgin Media confirmed that the company was experiencing difficulties - something which may have been picked up with website monitoring services.
They said: "Power fluctuations at one of our facilities in Berkshire caused some customers in the local area to experience intermittent disruption to their services."
"It also affected the virginmedia.com website and some of our customers were temporarily unable to log into their email accounts," they added.
The spokesperson concluded that engineers had been working on the problem around the clock and full service was restored by lunchtime (September 30th).
Virgin Media has suffered email problems previously, with its services going down at the start of September.
The last bout of downtime was caused by a cluster failure, the company said. |
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