Weekly and Monthly reports are provided in PDF format. In addition to this all clients have access to live statistics via their account control panel.
Our reports and statistics provide very much the same data and will allow you to see how your server has been performing over a period of time. You can view statistics such as:
Performance graphs
Total up time
Total down time
Percentage up time
Percentage down time
Number of successful connection attempts
Number of failed connection attempts
Time of last test
Result of last test (successful/failed)
Time of last successful test
Response time of last successful test
Average response time
Live data is kept for 100 days where after it is archived.
RAW Data and log file access
In addition to the reports and statistics, you can view online or download the raw data for your sensors. This is a very useful feature when troubleshooting intermittent problems.
Subscribers to our exclusive service have multiple user accounts which will enable them to assign a "view only" account to the support personnel at their ISP so that their ISP also has access to the sensor logs for troubleshooting purposes.
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TESTIMONIALS
An Excellent Service
I'd just like to say how impressed we've been with your service. It does just what we need without fuss or confusion - it's hard to see how it could be improved.
Neil Martin, United Kingdom May 2008
Great Value
Considering how much being notified as soon as a problem occurs has saved us over the last 12 months, £144 a year is great value!
Paul Hardy, United Kingdom January 2008
Saved £££'s in lost sales
A relatively small spend on monitoring has saved me £££'s on missed sales and on potentially changing hosting arrangements unnecessarily.
Glyn Dore, United Kingdom April 2008
Impressive Support
I have to say I am very impressed with the level of support you have provided and your willingness to assist in resolving problems.
Richard Etheridge United Kingdom July 2008
Increased Uptime
Thanks to Periscope IT's website monitoring services we have increased our website's uptime from 97% to 99.9%, with a resulting 5% increase in net profits.
David Pope, South Africa January 2008
Helpful Reports
Your reports are very helpful to send to my service provider as they claim to have a 99% uptime :)
Juan Bird, United Kingdom October 2007
Outstanding, Incredibly Useful
I've found the support from Periscope IT to be outstanding and the service incredibly useful. I would recommend it to anyone who wants to monitor their web sites.